Unlocking Accessibility to Expand Your Audience

What if true innovation in entertainment isn’t just about content, but about who gets to fully experience it? As Director of Product Accessibility at Netflix, Heather Dowdy is on a mission to make the world’s largest streaming platform the most inclusive for people of all abilities. In this keynote, she shares how designing for accessibility—through technology, storytelling, and intentional product choices—not only empowers the differently abled but also expands audiences and deepens cultural impact. Dowdy makes the case that accessibility isn’t a feature; it’s the future of entertainment.